Terms of Service

Definitions

Developer means a user who creates a gig to have their app tested. Tester means a user who joins gigs and tests apps. Gig or run means a closed-testing engagement, typically 14 days with the number of testers Google Play requires. Platform means the TesterGig website, web app, and Android tester app.

Eligibility

You must be at least 18 years old and able to enter a binding agreement. Testers need a valid Google account and Google Play access. You may hold one account only, and testing is bound to one device per account. Providing false information or operating multiple accounts is grounds for suspension.

The service

TesterGig helps developers meet Google Play's closed-testing requirement by matching real, verified testers to their app for a fixed run, and by producing a verified engagement record. TesterGig provides verified testing. It does not decide, influence, or guarantee whether Google approves your app for production.

Developer terms

• You pay for a run according to the plan you choose, before the run begins.
• You must own the app or be authorized to distribute and test it, and it must comply with Google Play policies and the law.
• You receive verified daily engagement and a completion summary when the run closes.
• Testing outcomes and any guarantee or re-test remedy are provided as described at purchase. We do not guarantee Google Play approval, store performance, downloads, or reviews.
• You must not use the platform to solicit ratings or reviews, or to instruct testers to do so.

Tester terms

• You test on your own device and must genuinely use the assigned apps as directed for the run.
• Earnings are set per gig and, where applicable, by your tier and bonuses. You are paid on completion of a gig, to your registered payout number.
• Testing is verified from usage activity. Faking activity, using emulators or automation, tampering with usage data, or running multiple accounts can forfeit earnings and lead to suspension.
• You are an independent participant, not an employee or agent of TesterGig or of any developer.
• You must not request, give, or accept payment for Google Play ratings or reviews.

Acceptable use

You agree not to: commit fraud or misrepresent testing; use emulators, rooted-for-fraud devices, scripts, or automation to fake activity; create multiple or fake accounts; interfere with device binding or verification; upload unlawful, infringing, or malicious content; or attempt to disrupt or reverse engineer the platform.

Google Play compliance

TesterGig is not affiliated with, endorsed by, or sponsored by Google. Testing on the platform is genuine product testing only. We never solicit, reward, or facilitate Google Play ratings or reviews, and you must not either. You are responsible for using the platform in line with Google Play's policies.

Payments and fees

Developer charges and tester payouts are processed through our payment providers. Prices are shown in Kenyan Shillings or US Dollars. You are responsible for any taxes that apply to you. Payouts are made to the payout number on your account; keep it accurate. Failed or reversed payments may delay a run or a payout. Refunds are governed by our Refund Policy.

Anonymity

Developers never see a tester's identity. Testers appear only as anonymous labels. Testers must not attempt to contact developers outside the platform, and developers must not attempt to identify or contact testers. How we handle personal data is set out in our Privacy Policy.

Intellectual property

Developers keep all rights to their apps and content. Testing an app grants a tester no rights in it, and testers must not copy, redistribute, or misuse any app or content they access. The TesterGig platform, brand, and software remain our property.

Disclaimers

The platform is provided on an as-is and as-available basis, without warranties of any kind to the extent the law allows. We do not warrant that the service will be uninterrupted or error free, and we do not guarantee any outcome on Google Play. Developers and testers deal with each other through the platform at their own risk.

Limitation of liability

To the maximum extent permitted by law, TesterGig is not liable for indirect, incidental, or consequential losses, or for lost profits, data, or goodwill. Where liability cannot be excluded, our total liability to you is limited to the amount you paid us, or were paid by us, for the run giving rise to the claim.

Suspension and termination

We may suspend or close an account that breaks these terms, commits fraud, or puts the platform or its users at risk. You may stop using the platform at any time and request deletion of your account as described in our Privacy Policy. Fraudulent activity may lead to forfeiture of pending earnings.

Changes to these terms

We may update these terms as the product changes. We will update the date at the top of this page, and for significant changes we will notify you in the app or by email. Continuing to use the platform after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Kenya, and disputes are subject to the jurisdiction of the courts of Kenya.

Contact

Questions about these terms? Email support@testergig.com or use our contact page.